MRO Americas has made its way back to Orlando, Florida, and the great and the good in this vital sector of the airline business will gather there from April 21-23, 2026. the time is propitious for Airliner World to examine some recent market developments in a special supplement compiled and produced by Bernie Baldwin. The structure of an aircraft is obviously its most visible element. Taking care of an airframe and keeping it airworthy is vital. Two MRO organisations which perform that task – one attached to an OEM, Embraer Services & Support, the other a global provider of such services, FL Technics – know the market, the investments required and the processes and procedures needed to achieve that goal. They discuss each of those subjects and the delivery of their services. Customer service programmes offer a mix of flexibility alongside cost control, as valuable in an industry as fluid in aviation. Airbus, ATR, Mhirj and Pratt & Whitney explain the value of providing a single point of contact for the customer and the ways in which they believe the packages they offer have an edge over those of the competition.
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